Policies and compliance
Our policies and compliance documents. The core legal terms are published as pages on this site. Our Quality, Information Security and Health and Safety policies are available on request.
Terms and Conditions
Our standard terms of business across general terms, data protection, supply of goods, and rental equipment.
View On this sitePrivacy Policy
How we collect, use, and protect personal information, aligned to UK GDPR and ISO 27001.
View On this siteModern Slavery and Trafficking Statement
Our statement under Section 54 of the Modern Slavery Act 2015.
View On this siteAcceptable Use Policy
Acceptable use of our services and our website.
View On this siteEmail Policy
Confidentiality and acceptable use of email communications.
View On this siteComplaints Policy
How we handle, resolve, and escalate complaints.
View On this siteEnvironmental Policy
Our environmental responsibilities and commitments across the group.
View On this siteCarbon Reduction Plan
Our progress toward Net Zero by 2050, independently appraised.
View On this siteNominet (domain services)
Our domain registration practices and abuse and complaints contacts.
ViewEvery policy is reviewed under our document control process.
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