Job purpose
The Projects Department provides comprehensive design and delivery solutions for all our server, storage, network, wireless and security projects, ensuring they meet our education and commercial customers' requirements. This includes project management, technical pre-sales, audit and scoping, design documentation, resource allocation, remote and on-site installation and configuration, user acceptance testing, project sign-off and third line support services.
- Project delivery including remote and on-site installation and configuration
- Provide technical pre-sales services for new projects and opportunities
- Carry out technical consultancy and audit services as required
- Produce technical design documentation to support project and sales processes
- Provide third line support services direct to clients and as escalation point from the support desk
- Assist with the assessment and development of new products and services
- Provide professional and courteous service at all times
Covering letter and CV
Send a covering letter and CV to hr@medhurst-it.com with “Project Engineer” in the subject line.
Working in education
We provide services into the education sector and are committed to safeguarding and protecting the welfare of children and young people. We expect all staff to share this commitment. We carry out right-to-work checks and an enhanced DBS check on all staff, and continued employment could be affected by the results.
Essential
- Deploying and supporting IT infrastructure solutions including servers, storage and LAN/WLAN network devices
- Windows Server, Hyper-V, SCCM
- Active Directory, DNS, DHCP, Group Policy
- Backup and recovery systems in a virtualised environment
- Network authentication, for example RADIUS
- Configuration and troubleshooting of security devices such as firewalls and web filters
- Carrying out customer site surveys and audits and producing the required outputs and design documentation
- Producing and implementing complex configurations
- Able to evaluate and solve complex problems, analyse situations accurately and adopt effective actions to the point of resolution
Desirable
- Working within an managed service provider (MSP) environment and in a pre-sales capacity
- HPE server and storage hardware solutions
- Aruba switching and wireless technologies and management platforms, such as Aruba Central
- Veeam backup solutions
- Smoothwall appliances
- SD-WAN solutions
You will need to work well as part of a team and on your own initiative, demonstrate excellent customer service and communication skills, have good attention to detail, work under pressure and follow instructions, and take a flexible approach to tasks and duties. The role requires travel throughout the UK with stays away from home; a full UK driving licence is essential.
An equal opportunities employer
We are determined that no job applicant or employee receives less favourable treatment on the grounds of sex, gender reassignment, sexual orientation, religion or belief, marriage or civil partnership, age, race or disability. All information remains confidential to Medhurst and is handled in accordance with the Data Protection Act and UK GDPR.
Apply for this role
Send a covering letter and CV to hr@medhurst-it.com with the role title in the subject line.