Posts Tagged ‘IT Support Southampton’

Virtual Private Networks and business IT support

Wednesday, January 20th, 2010

In the current working environment, the office structure is becoming increasingly flexible. This means that companies may operate from more than one base, employees may move between locations and some people may work part of the time from their home.

One way to create a technological unity between all your possible working locations is to introduce a Virtual Private Network (VPN). A VPN is a computer network created to allow private transactions between a group of people with an extra layer of security over just using the internet. This could take the form of a company intranet, file sharing system or the ability for employees to access key documents and emails from a remote location.

If you think a VPN could benefit your company, it is important to seek knowledgeable business IT support to make sure the facility is implemented properly. Also as your VPN will take up bandwidth from your internet, a specialist IT firm will take that space from existing redundant web links that are taking up unnecessary space.

At Medhurst, with IT support bases from Chester to Southampton, our experienced business IT support experts will discuss your computer needs to determine whether a VPN solution is best for the requirements of your specific organisation.

Business IT support can be very useful if it is used very effectively. We will create the VPN and maintain it as necessary so that all you need to do is take advantage of the extra service that it offers. That way you can unite all your sites and employees with access to the same facilities and documentation.

The benefits of local business IT support

Wednesday, January 6th, 2010

If you are a small or medium-sized enterprise (SME), you will no doubt have to main concerns when it comes to business IT support: good expertise and rapid problem shooting.

For smaller companies it is often more cost effective to outsource your IT and internet requirements if you lack the skill set to develop your computer and web requirements yourself.

However, if you decide to use a large-scale corporation for business IT support, you may be concerned that your needs will be swallowed up beneath larger technical demands from major companies and franchises.

This is especially concerning as for small businesses, IT ‘down time’ when your website crashes or computers fail is even more harmful than if you are a multi-outlet company that can carry on working from other bases whilst the problem is fixed.

At Medhurst, we offer comprehensive technological knowledge alongside a local source for help. With bases in Frodsham and Southampton, we can offer regional IT support in Cheshire and IT support in Hampshire with a team of experts on-hand for any call outs you require. Plus, as we care about our community, no client is less important than another.

By using a locally based company such as ours, you will not be dealing with an anonymous and often changing engineer if you experience IT issues: our personal level of service means you’ll be able to put a face to a name and a professional technician can be at your premises swiftly to address the fault.

Utilising mobile technology software

Monday, December 21st, 2009

Technology is a constantly progressing industry. As new gadgets and software packages change not only the speed of information exchange but the manner in which people communicate.

For instance, one of the most significant developments over the past few years has been the spread of mobile computer technology. Most adults now have access to the internet or email account through a Blackberry, mobile phone with WAP connection or iPhone, meaning they are in constant contact for business transactions.

With proper business IT support, you can fully utilise these developing technologies to ensure that you can carry out business whilst on the move. At Medhurst IT, our range of services includes the ability to introduce new portable technology software for greater connectivity.

For instance, we can set-up Windows Mobile onto your phone so that you can access your email, calendar, contact list and tasks directly whilst out of the office. We can also offer advice on the latest Blackberry devices and software.

At Medhurst we also provide additional business IT support to help you develop your internal technologies within the office, as we understand that better equipment means quicker transactions and new clients.

From our bases in Cheshire and Hampshire, we operate an ‘Innovation Centre’ that showcases the latest products and technologies to our existing and potential customers. Our centre gives you the opportunity to learn about the latest equipment and trial new packages before making the decision whether to roll it out to your business and we offer IT support in Hampshire and Southampton as well as further afield, like IT support in Manchester or Liverpool too.

Outsourced IT support for speedy specialist assistance

Thursday, November 12th, 2009

In this technology driven society, it is essential for businesses to have fully functioning IT services in order to carry out internal and external transactions with colleagues, associates and clients.

If your IT system fails, it can be devastating to your company as it slows down the lines of communication and important deadlines can be missed. For retail-based businesses is can have a particularly detrimental impact, as lost trading time results in a direct loss of income.

For many businesses, the size and nature of the company means it is just not financially practical to hire full-time in-house IT personnel to deal with technical problems. However, you are still in need of quick access to business IT support should a problem arise.

At Medhurst, we specialise in providing outsourced computer solutions. Our modular support system gives you access to remote troubleshooting via phone and online for immediate help with major IT issues.

If your business has additional technology needs, you can add on extra functionality such as constant monitoring and computer health checks, along with specialist hardware, software and other product advice to develop your office computer system to best serve your company.

For businesses with specific internet needs, we also have a range of services to ensure your website runs efficiently and smoothly, such as the ability to outsource the hosting of your site to a dedicated server. We can even supply domain names if you are starting up a company or expanding the internet marketing of your business.

Plus, with bases in Southampton and Cheshire, we can provide speedy on-site solutions for IT support in Hampshire and Southampton along with Chester, Manchester and IT support in Liverpool.

IT support for small businesses

Tuesday, November 10th, 2009

Whatever the size of a company, having efficient technology systems is essential to the functioning of your business. You must be IT-mobile in order to connect with potential clients.

Whilst large companies can maintain their business IT services in-house, small businesses often cannot afford to employ full-time technical staff to service their computer needs.

Although most working professionals have an adequate grasp of basic IT troubleshooting, if a larger problem comes along you nay not have the expertise among your staff to deal with the problem.

At Medhurst, we are a complete IT outsourcing provider, which means we can supply Business IT support, computer solutions and technical guidance to your company when you need it most.

As our system is modular, you can pick and choose the elements most appropriate to your company, meaning you won’t have to pay for needless services.

Our basic module includes access to our phone and online support services, as more often than not solutions can be delivered by remote access, without the cost of bringing in an engineer or computer specialist.

If you’re looking for a more proactive service, at Medhurst we can monitor your system constantly and check a variety of services on your network at 15 minute intervals. This means faults can be detected easily and eradicated before they affect your whole system.

With bases in Southampton and Cheshire, we are ideally located to offer IT support in Chester, Manchester and Liverpool, as well as in IT support in Hampshire and Southampton.