Posts Tagged ‘IT Support Southampton’

Secure Mail Gateways

Friday, May 21st, 2010

Whether it is your personal or office email address, one of the most frustrating things about e-communication can be ‘spam’ emails that are trying to sell you unwanted products. These scam emails can also have a detrimental effect on your computer, as often they contain viruses or can lead to your email address sending out further spams.

For businesses, one way of trying to ensure against unwanted emails is to include a Secure Mail Gateway (SMG) as part of your business IT support.

An SMG delivers emails via a data centre rather than straight to your computer, which allows the message to be detected for viruses before being sent to your company server. It can even be used to scan outbound email.

It is also a cost-effective business IT support system because all you need to do is pay a license fee – if you employ a third party to look after your technology needs then you’ll need no more hardware or software installing, and that company will take care of the maintenance of your Secure Mail Gateway.

At Medhurst IT, we can build SMG into your business IT support package in order to significantly reduce the amount of spam you are likely to receive. We will handle the ongoing running of the service and install regular updates to ensure you have the most efficient version of the gateway.  We can also offer you several options on what happens to this junk mail – it can be deleted immediately or you can receive it with a tag.  We can offer business IT support from Southampton to Manchester and other areas of England.

Flexible Working Through Remote Solutions

Friday, May 7th, 2010

In the modern working world, flexibility is the key when it comes to computer solutions. With technological remote capabilities, it is possible for employees to remotely access emails, documents and programmes from a number of different locations.

Particularly for start up businesses, having the business IT support to establish a convenient remote access network can prove vitally important to the early success of your company. Many new firms do not have a central office, with employees either working from home or from varying locations in order to avoid incurring the cost of a permanent workplace.

As minimising staff costs is also extremely important, one economically sensible solution can be to employ an external company to provide business IT support for your start-up company.

For instance, at Medhurst IT, we can advise on flexible technology solutions for your individual company. This can encompass everything from being able to access files on different computers, to the optimum laptop for the travelling businessman, or home PCs for the new venture you’re starting up in your bedroom.

As your company develops and expands, we can also maintain and develop your business IT support to meet the changing needs of your firm and therefore maximise transactions and potential profits so that your technology aids, and does not impede, your ability to conduct business.

Plus, with bases in Cheshire and Hampshire, we can also offer on-site IT support in Chester, Manchester, Southampton and a number of other major cities in key areas of the UK.

Migrating Documentation Onto New IT Systems

Wednesday, April 21st, 2010

If you are a new and growing business, it is more than likely that your company’s technology needs will change and develop as the firm gathers strength and attains new customers or clients.

In order to make sure that your channels of communication operate at their maximum capacity and your documentation is stored safely and securely, it is important that you seek specialist business IT support. An external consultancy can advise on the best software, hardware and internet systems for your company and implement this technology at a significantly lower cost than hiring a full-time member of IT staff.

One thing that a consultancy can also do is assist with the migration of your documentation from your old system to the new. Even if you are confident with coping with your own business IT support on a daily basis, a consultancy can be hired on a project basis to oversee the change.

At Medhurst IT, we will devise a detailed, personalised plan for the changeover of your technology system at work. By understanding the motivation behind your new technology choice and by taking detailed notes on the system, we will ensure a smooth migration over to your new server or software with our professional business IT support services.

We can also advise on long term upgrade strategies, so that you can improve other channels of communication such as phone systems or remote email access within your business to complement your new documentation or technology system. By improving your business IT support you can speed up virtual transactions and ultimately improve the productivity of your company.

Health check your company’s computer system

Tuesday, February 23rd, 2010

When you first start a business, many companies will devote a significant amount of time to determine the best business IT support package for their firm.

As you want to begin your venture with reliability and a positive attitude, it is likely that you want an expert to advise on your technology needs and the best goods and software to get you up and running.

However, for many firms, the limited numbers of staff you are able to employ when you start up a company means that you are lacking long-term business IT support. This could have a detrimental effect on your ability to carry out your job in two ways.

Firstly, if your internet or computer system breaks down, calling an external firm that you are unfamiliar with could lead to several hours down time – which costs you money – and you cannot also be sure of the quality of their advice.

Secondly, however, your system could develop ongoing problems that slow your software down without causing it to crash. Whilst this is not as urgent as the first scenario, it could reduce your ability to conduct business transactions or even allow a virus to get into your IT system.

One way to avoid such problems is to employ an external business IT support firm to carry out regular health checks. At Medhurst IT, we offer monthly or quarterly checks on your computer software to carry out diagnostic tests and prevent impending problems that could cause your IT system to crash.

We provide IT services from our bases North and South; in Cheshire and Southampton.

Telephone communications in business

Thursday, February 11th, 2010

For companies, there are two essential lines of communication: by voice and by written word. In the modern business world, these transactions rely on two main methods of technology – the telephone and the internet.

To keep both methods flowing smoothly, it is essential that you have solid business IT support for your firm. Within sizeable corporations this can be done largely through an in-house department, however smaller companies may need to look towards an external agency to ensure their technological requirements are met.

When it comes to business IT support, many people recognise the need for round the clock computer assistance. However, having a service that also looks after your telephone services is equally important; an email can be ignored, whereas a phone call ensures immediate one-to-one interaction with your client or customer.

At Medhurst IT, our services extend beyond computer capabilities and internet functionality, as we will look after all the major technological aspects of your business. This includes providing advice on effective telephone communication systems for your business at the outset, as well as helping to maintain and monitor the effectiveness of these networks.

We can also help you communicate with your clients on the move by ensuring your company website and remote email systems are compatible with your mobile phone and Blackberry, so you can keep in touch with clients whilst on the way to meetings.

With offices in Cheshire and Southampton, we can provide localised business IT support in Hampshire and key North West locations, so that you can receive both effective remote assistance and on-site help within an hour should your telephone communication lines be affected by an emergency issue.