Posts Tagged ‘IT support North West’

Disaster Recovery Plans

Wednesday, April 7th, 2010

There are two main points to consider when looking for business IT support.

The first is finding a service that can set you up with the correct software, communication systems and maintenance for your technological products. The second is finding a consultancy that can implement business IT support in the event of a problem. Internet downtime can be extremely costly to a company as it renders you unable to carry out transactions via email or your firm’s website, and if you access documentation remotely you can be prevented from using important files.

In addition to online accessibility problems, it can also be devastating if your computer system crashes and you lose important work or records. If you choose to use an external business IT support provider rather than an in-house IT department, it is important to discuss a comprehensive disaster recovery programme to limit damage to your company documents if this should happen.

At Medhurst IT, our team of technical experts can advise on a strategy for recovering documents and restoring connectivity before you are faced with the problem, in order to limit the time you are unable to carry out vital operations for your business.

We will listen to your priorities and objectives for the recovery process, so that the most important files are addressed first or the overall task load is ordered so that the essential communication channels are opened to allow you to resume work as quickly as possible.

Plus, with offices in key locations, we can offer rapid on-site assistance in the event of a major technical emergency with IT support in Hampshire, Liverpool and other main areas.

Telephone communications in business

Thursday, February 11th, 2010

For companies, there are two essential lines of communication: by voice and by written word. In the modern business world, these transactions rely on two main methods of technology – the telephone and the internet.

To keep both methods flowing smoothly, it is essential that you have solid business IT support for your firm. Within sizeable corporations this can be done largely through an in-house department, however smaller companies may need to look towards an external agency to ensure their technological requirements are met.

When it comes to business IT support, many people recognise the need for round the clock computer assistance. However, having a service that also looks after your telephone services is equally important; an email can be ignored, whereas a phone call ensures immediate one-to-one interaction with your client or customer.

At Medhurst IT, our services extend beyond computer capabilities and internet functionality, as we will look after all the major technological aspects of your business. This includes providing advice on effective telephone communication systems for your business at the outset, as well as helping to maintain and monitor the effectiveness of these networks.

We can also help you communicate with your clients on the move by ensuring your company website and remote email systems are compatible with your mobile phone and Blackberry, so you can keep in touch with clients whilst on the way to meetings.

With offices in Cheshire and Southampton, we can provide localised business IT support in Hampshire and key North West locations, so that you can receive both effective remote assistance and on-site help within an hour should your telephone communication lines be affected by an emergency issue.