Posts Tagged ‘IT Support Hampshire’

Migrating Documentation Onto New IT Systems

Wednesday, April 21st, 2010

If you are a new and growing business, it is more than likely that your company’s technology needs will change and develop as the firm gathers strength and attains new customers or clients.

In order to make sure that your channels of communication operate at their maximum capacity and your documentation is stored safely and securely, it is important that you seek specialist business IT support. An external consultancy can advise on the best software, hardware and internet systems for your company and implement this technology at a significantly lower cost than hiring a full-time member of IT staff.

One thing that a consultancy can also do is assist with the migration of your documentation from your old system to the new. Even if you are confident with coping with your own business IT support on a daily basis, a consultancy can be hired on a project basis to oversee the change.

At Medhurst IT, we will devise a detailed, personalised plan for the changeover of your technology system at work. By understanding the motivation behind your new technology choice and by taking detailed notes on the system, we will ensure a smooth migration over to your new server or software with our professional business IT support services.

We can also advise on long term upgrade strategies, so that you can improve other channels of communication such as phone systems or remote email access within your business to complement your new documentation or technology system. By improving your business IT support you can speed up virtual transactions and ultimately improve the productivity of your company.

Disaster Recovery Plans

Wednesday, April 7th, 2010

There are two main points to consider when looking for business IT support.

The first is finding a service that can set you up with the correct software, communication systems and maintenance for your technological products. The second is finding a consultancy that can implement business IT support in the event of a problem. Internet downtime can be extremely costly to a company as it renders you unable to carry out transactions via email or your firm’s website, and if you access documentation remotely you can be prevented from using important files.

In addition to online accessibility problems, it can also be devastating if your computer system crashes and you lose important work or records. If you choose to use an external business IT support provider rather than an in-house IT department, it is important to discuss a comprehensive disaster recovery programme to limit damage to your company documents if this should happen.

At Medhurst IT, our team of technical experts can advise on a strategy for recovering documents and restoring connectivity before you are faced with the problem, in order to limit the time you are unable to carry out vital operations for your business.

We will listen to your priorities and objectives for the recovery process, so that the most important files are addressed first or the overall task load is ordered so that the essential communication channels are opened to allow you to resume work as quickly as possible.

Plus, with offices in key locations, we can offer rapid on-site assistance in the event of a major technical emergency with IT support in Hampshire, Liverpool and other main areas.

Driving technology forward with your business

Saturday, March 6th, 2010

If you’re a growing company, it’s important that you enhance and adapt your technology systems to both adjust to the changing needs of your business and to maximise capacity for new business.

For instance, if you are progressing the ecommerce side of your firm through a new website, the technology running that site is just as important as the graphics and content comprising its design; a potential client will not be impressed by a slow-to-load website or one that frequently experiences technical difficulties.

Within your office, you also need to ensure that you have the proper business IT support to carry out daily transactions. This includes having a comprehensive and reliable phone system, a decent computer network and the right software on those machines.

If you’re a small business, it can be difficult to find the right expertise to offer you business IT support in-house, which is why an external company can often be a cost-effective alternative.

At Medhurst, we not only offer remote expertise – along with rapid response on site business IT support in Cheshire and Hampshire – we also look for new technologies to drive your business forward.

Our Innovation Centre provides an arena in which companies can trial new technology systems before installing them, reducing the risk of your business making a great expenditure for an IT solution that ultimately is not compatible with your type of work.

We can also offer expert advice and services on a number of business IT support issues, including software, internet servers and telephone systems.

Telephone communications in business

Thursday, February 11th, 2010

For companies, there are two essential lines of communication: by voice and by written word. In the modern business world, these transactions rely on two main methods of technology – the telephone and the internet.

To keep both methods flowing smoothly, it is essential that you have solid business IT support for your firm. Within sizeable corporations this can be done largely through an in-house department, however smaller companies may need to look towards an external agency to ensure their technological requirements are met.

When it comes to business IT support, many people recognise the need for round the clock computer assistance. However, having a service that also looks after your telephone services is equally important; an email can be ignored, whereas a phone call ensures immediate one-to-one interaction with your client or customer.

At Medhurst IT, our services extend beyond computer capabilities and internet functionality, as we will look after all the major technological aspects of your business. This includes providing advice on effective telephone communication systems for your business at the outset, as well as helping to maintain and monitor the effectiveness of these networks.

We can also help you communicate with your clients on the move by ensuring your company website and remote email systems are compatible with your mobile phone and Blackberry, so you can keep in touch with clients whilst on the way to meetings.

With offices in Cheshire and Southampton, we can provide localised business IT support in Hampshire and key North West locations, so that you can receive both effective remote assistance and on-site help within an hour should your telephone communication lines be affected by an emergency issue.

The benefits of local business IT support

Wednesday, January 6th, 2010

If you are a small or medium-sized enterprise (SME), you will no doubt have to main concerns when it comes to business IT support: good expertise and rapid problem shooting.

For smaller companies it is often more cost effective to outsource your IT and internet requirements if you lack the skill set to develop your computer and web requirements yourself.

However, if you decide to use a large-scale corporation for business IT support, you may be concerned that your needs will be swallowed up beneath larger technical demands from major companies and franchises.

This is especially concerning as for small businesses, IT ‘down time’ when your website crashes or computers fail is even more harmful than if you are a multi-outlet company that can carry on working from other bases whilst the problem is fixed.

At Medhurst, we offer comprehensive technological knowledge alongside a local source for help. With bases in Frodsham and Southampton, we can offer regional IT support in Cheshire and IT support in Hampshire with a team of experts on-hand for any call outs you require. Plus, as we care about our community, no client is less important than another.

By using a locally based company such as ours, you will not be dealing with an anonymous and often changing engineer if you experience IT issues: our personal level of service means you’ll be able to put a face to a name and a professional technician can be at your premises swiftly to address the fault.