Posts Tagged ‘IT Support Chester’

Types of IT support

Wednesday, July 21st, 2010

For start-up companies, often one of the biggest areas of concern can be finding the right business IT support to meet the needs of your growing organisation. With a limited number of full-time staff, many firms choose to employ the services of a third party consultancy.

When considering business IT support companies, it is important that you assess not only the level of expertise in their initial advice, but also how much time and effort they will put into assisting you once those systems are in place.

There are three main ways that consultancies can offer IT support, all of which you should bear in mind when investigating their services. The first of these is phone support: you must be sure that whatever time of day something goes wrong with your technology system, someone will be on hand immediately to offer diagnoses and possible solutions if applicable.

The second form of business IT support that a reputable third party firm should offer is e-support. This is the ability of them to fix problems with your computer systems remotely i.e. from their office, so they do not have to come out to your building in order to rectify the issue.

Finally, in the event of a major disaster or a need for in-depth training, your consultancy of choice should be able to pay you a site visit.

At Medhurst IT, we offer all of the above services to help you maintain and develop your technology systems as your company continues its path of growth and development.

The benefits of ADSL

Wednesday, July 7th, 2010


Businesses with more than one site, or start-up companies based from different homes, are fully aware that effective internet transactions are key to enabling their workforce to effectively work together – overcoming the fact that they are not physically based in the same geographical location.

At the heart of this success lies broadband communication, as a strong network infrastructure will offer firms the technological capacity they need to successfully interconnect the different offices or personnel that make up their company.

To facilitate this, many companies lease broadband lines. However, ADSL bonding technologies might be a far more effective solution to provide the business IT support that your organisation requires.

For instance, if your company requires a greater bandwidth for online activity, a number of ADSL lines can be pooled together to increase the speed of uploads and downloads. As each line is a relatively low cost, it can also be a lower budget solution than using a leased line.


ADSL lines can also better business IT support in that they are less likely to fail. This is because each line can be connected to a different provider, so that if one goes down the others continue to offer online connectivity and can therefore keep your business up and running.

Choosing an ADSL line is also unique because you can bond secure traffic, which makes it safer from a security perspective than other technological solutions. This is particularly important for businesses with multiple locations, as often you are transferring sensitive documents or data virtually between sites.

At Medhurst IT, we can offer comprehensive advice on whether an ADSL line is the best option for your company and the optimum bandwidth to meet your business needs. With offices in Cheshire and Hampshire, we can also offer speedy on-site IT support in Chester, Manchester, Liverpool, Southampton and other key locations.

Finding the best computer system for your business

Monday, June 21st, 2010

For new and developing small businesses, often one of the first major technology related problems you will encounter, is choosing which computers to purchase in order to run your company.

If you do not feel confident with choosing the correct hardware for your company, an external business IT support firm can offer expert advice on which computers to choose, in order to best suit the nature and purpose of your firm.

For office-based employees, a desktop workstation is the obvious solution, and there is a range of products including space saving mini-towers with a smart and innovative appearance. However, if your job involves a great deal of travel, or you are based at more than one location – perhaps even working from home part of the time – then a laptop could offer you the greatest flexibility to carry all your necessary documentation and files between sites.

At Medhurst IT, we have a strong working relationship with Hewlett Packard (HP) and can recommend several of the products within their line for your business needs.  HP produces a range of desktop PCs and laptops, which are stable and dependable with a professional appearance.

Our business IT support staff have extensive experience with advising a range of companies on the best hardware for their business, so we can help you to find the most effective and convenient solution.

With centres in Cheshire and Hampshire, we can offer IT support in Chester, Manchester, Liverpool, Southampton and other key local areas both remotely and in person on a project or ongoing basis.

Flexible Working Through Remote Solutions

Friday, May 7th, 2010

In the modern working world, flexibility is the key when it comes to computer solutions. With technological remote capabilities, it is possible for employees to remotely access emails, documents and programmes from a number of different locations.

Particularly for start up businesses, having the business IT support to establish a convenient remote access network can prove vitally important to the early success of your company. Many new firms do not have a central office, with employees either working from home or from varying locations in order to avoid incurring the cost of a permanent workplace.

As minimising staff costs is also extremely important, one economically sensible solution can be to employ an external company to provide business IT support for your start-up company.

For instance, at Medhurst IT, we can advise on flexible technology solutions for your individual company. This can encompass everything from being able to access files on different computers, to the optimum laptop for the travelling businessman, or home PCs for the new venture you’re starting up in your bedroom.

As your company develops and expands, we can also maintain and develop your business IT support to meet the changing needs of your firm and therefore maximise transactions and potential profits so that your technology aids, and does not impede, your ability to conduct business.

Plus, with bases in Cheshire and Hampshire, we can also offer on-site IT support in Chester, Manchester, Southampton and a number of other major cities in key areas of the UK.

Driving technology forward with your business

Saturday, March 6th, 2010

If you’re a growing company, it’s important that you enhance and adapt your technology systems to both adjust to the changing needs of your business and to maximise capacity for new business.

For instance, if you are progressing the ecommerce side of your firm through a new website, the technology running that site is just as important as the graphics and content comprising its design; a potential client will not be impressed by a slow-to-load website or one that frequently experiences technical difficulties.

Within your office, you also need to ensure that you have the proper business IT support to carry out daily transactions. This includes having a comprehensive and reliable phone system, a decent computer network and the right software on those machines.

If you’re a small business, it can be difficult to find the right expertise to offer you business IT support in-house, which is why an external company can often be a cost-effective alternative.

At Medhurst, we not only offer remote expertise – along with rapid response on site business IT support in Cheshire and Hampshire – we also look for new technologies to drive your business forward.

Our Innovation Centre provides an arena in which companies can trial new technology systems before installing them, reducing the risk of your business making a great expenditure for an IT solution that ultimately is not compatible with your type of work.

We can also offer expert advice and services on a number of business IT support issues, including software, internet servers and telephone systems.