Archive for February, 2010

Health check your company’s computer system

Tuesday, February 23rd, 2010

When you first start a business, many companies will devote a significant amount of time to determine the best business IT support package for their firm.

As you want to begin your venture with reliability and a positive attitude, it is likely that you want an expert to advise on your technology needs and the best goods and software to get you up and running.

However, for many firms, the limited numbers of staff you are able to employ when you start up a company means that you are lacking long-term business IT support. This could have a detrimental effect on your ability to carry out your job in two ways.

Firstly, if your internet or computer system breaks down, calling an external firm that you are unfamiliar with could lead to several hours down time – which costs you money – and you cannot also be sure of the quality of their advice.

Secondly, however, your system could develop ongoing problems that slow your software down without causing it to crash. Whilst this is not as urgent as the first scenario, it could reduce your ability to conduct business transactions or even allow a virus to get into your IT system.

One way to avoid such problems is to employ an external business IT support firm to carry out regular health checks. At Medhurst IT, we offer monthly or quarterly checks on your computer software to carry out diagnostic tests and prevent impending problems that could cause your IT system to crash.

We provide IT services from our bases North and South; in Cheshire and Southampton.

Telephone communications in business

Thursday, February 11th, 2010

For companies, there are two essential lines of communication: by voice and by written word. In the modern business world, these transactions rely on two main methods of technology – the telephone and the internet.

To keep both methods flowing smoothly, it is essential that you have solid business IT support for your firm. Within sizeable corporations this can be done largely through an in-house department, however smaller companies may need to look towards an external agency to ensure their technological requirements are met.

When it comes to business IT support, many people recognise the need for round the clock computer assistance. However, having a service that also looks after your telephone services is equally important; an email can be ignored, whereas a phone call ensures immediate one-to-one interaction with your client or customer.

At Medhurst IT, our services extend beyond computer capabilities and internet functionality, as we will look after all the major technological aspects of your business. This includes providing advice on effective telephone communication systems for your business at the outset, as well as helping to maintain and monitor the effectiveness of these networks.

We can also help you communicate with your clients on the move by ensuring your company website and remote email systems are compatible with your mobile phone and Blackberry, so you can keep in touch with clients whilst on the way to meetings.

With offices in Cheshire and Southampton, we can provide localised business IT support in Hampshire and key North West locations, so that you can receive both effective remote assistance and on-site help within an hour should your telephone communication lines be affected by an emergency issue.