Archive for January, 2010

Virtual Private Networks and business IT support

Wednesday, January 20th, 2010

In the current working environment, the office structure is becoming increasingly flexible. This means that companies may operate from more than one base, employees may move between locations and some people may work part of the time from their home.

One way to create a technological unity between all your possible working locations is to introduce a Virtual Private Network (VPN). A VPN is a computer network created to allow private transactions between a group of people with an extra layer of security over just using the internet. This could take the form of a company intranet, file sharing system or the ability for employees to access key documents and emails from a remote location.

If you think a VPN could benefit your company, it is important to seek knowledgeable business IT support to make sure the facility is implemented properly. Also as your VPN will take up bandwidth from your internet, a specialist IT firm will take that space from existing redundant web links that are taking up unnecessary space.

At Medhurst, with IT support bases from Chester to Southampton, our experienced business IT support experts will discuss your computer needs to determine whether a VPN solution is best for the requirements of your specific organisation.

Business IT support can be very useful if it is used very effectively. We will create the VPN and maintain it as necessary so that all you need to do is take advantage of the extra service that it offers. That way you can unite all your sites and employees with access to the same facilities and documentation.

The benefits of local business IT support

Wednesday, January 6th, 2010

If you are a small or medium-sized enterprise (SME), you will no doubt have to main concerns when it comes to business IT support: good expertise and rapid problem shooting.

For smaller companies it is often more cost effective to outsource your IT and internet requirements if you lack the skill set to develop your computer and web requirements yourself.

However, if you decide to use a large-scale corporation for business IT support, you may be concerned that your needs will be swallowed up beneath larger technical demands from major companies and franchises.

This is especially concerning as for small businesses, IT ‘down time’ when your website crashes or computers fail is even more harmful than if you are a multi-outlet company that can carry on working from other bases whilst the problem is fixed.

At Medhurst, we offer comprehensive technological knowledge alongside a local source for help. With bases in Frodsham and Southampton, we can offer regional IT support in Cheshire and IT support in Hampshire with a team of experts on-hand for any call outs you require. Plus, as we care about our community, no client is less important than another.

By using a locally based company such as ours, you will not be dealing with an anonymous and often changing engineer if you experience IT issues: our personal level of service means you’ll be able to put a face to a name and a professional technician can be at your premises swiftly to address the fault.