Archive for November, 2009

Outsourced IT support for speedy specialist assistance

Thursday, November 12th, 2009

In this technology driven society, it is essential for businesses to have fully functioning IT services in order to carry out internal and external transactions with colleagues, associates and clients.

If your IT system fails, it can be devastating to your company as it slows down the lines of communication and important deadlines can be missed. For retail-based businesses is can have a particularly detrimental impact, as lost trading time results in a direct loss of income.

For many businesses, the size and nature of the company means it is just not financially practical to hire full-time in-house IT personnel to deal with technical problems. However, you are still in need of quick access to business IT support should a problem arise.

At Medhurst, we specialise in providing outsourced computer solutions. Our modular support system gives you access to remote troubleshooting via phone and online for immediate help with major IT issues.

If your business has additional technology needs, you can add on extra functionality such as constant monitoring and computer health checks, along with specialist hardware, software and other product advice to develop your office computer system to best serve your company.

For businesses with specific internet needs, we also have a range of services to ensure your website runs efficiently and smoothly, such as the ability to outsource the hosting of your site to a dedicated server. We can even supply domain names if you are starting up a company or expanding the internet marketing of your business.

Plus, with bases in Southampton and Cheshire, we can provide speedy on-site solutions for IT support in Hampshire and Southampton along with Chester, Manchester and IT support in Liverpool.

IT support for small businesses

Tuesday, November 10th, 2009

Whatever the size of a company, having efficient technology systems is essential to the functioning of your business. You must be IT-mobile in order to connect with potential clients.

Whilst large companies can maintain their business IT services in-house, small businesses often cannot afford to employ full-time technical staff to service their computer needs.

Although most working professionals have an adequate grasp of basic IT troubleshooting, if a larger problem comes along you nay not have the expertise among your staff to deal with the problem.

At Medhurst, we are a complete IT outsourcing provider, which means we can supply Business IT support, computer solutions and technical guidance to your company when you need it most.

As our system is modular, you can pick and choose the elements most appropriate to your company, meaning you won’t have to pay for needless services.

Our basic module includes access to our phone and online support services, as more often than not solutions can be delivered by remote access, without the cost of bringing in an engineer or computer specialist.

If you’re looking for a more proactive service, at Medhurst we can monitor your system constantly and check a variety of services on your network at 15 minute intervals. This means faults can be detected easily and eradicated before they affect your whole system.

With bases in Southampton and Cheshire, we are ideally located to offer IT support in Chester, Manchester and Liverpool, as well as in IT support in Hampshire and Southampton.